Frequently Asked Questions

Is our dry cleaning safe for the environment?

• Yes. We operate a non-toxic, State of California approved dry cleaning equipment. Our skillful dry-cleaners are capable of removing difficult stains without the use of Perchloroethylene (Perc.), which has been under the scrutiny of the California Air Resources Board (ARB) for some time. We are proud that we have completed the switch to the safer equipment ahead of the State's January 1, 2023 deadline, which requires a complete phase out of Perc. dry cleaning machines. While we don't want to say negative things about any other procedures out there, we prefer to be on the cutting edge with technology available to process garments; after-all we've come a long way in the industry where an old foot-stopper press was the norm. The added efficiency and quality helps.

Eco-Friendly fibers and do we know how to clean them?

• A growing number of consumers are purchasing organic products ranging from their food to clothing. There are a number of different eco-friendly fashions fibers that are entering the market to fill that demand. Some of the latest fibers are: corn, soybeans, bamboo, banana palms, pineapple, and hemp. Bamboo is the latest source of cellulose used to make rayon fibers and garments made from bamboo share many of properties of rayon and cotton fabrics made from other sources. We test all garments for colorfastness before placing them in our machines and applying any cleaning agents. We also make sure to apply proper drying methods, weather hang to dry or low heat drying. This way we can control any problems and return the item looking its best back to the customer.

Do we hand-finish garments?

• We hand iron every single lining. Now that may seem not very practical while having to press hundreds of items in any given day. Why we do it? You, the customer will know the difference. It may be very subtle, but the garment will just sit better on you, have one less wrinkle, and have a better shape. We often hear from our customers that their garments look like new after they've picked it up and that is one of the best compliments. We believe this extra touch and extra time spent on garments pays off in the long run.

Moth damage and what to do to prevent it?

• Moth damage is very common in items stored at home. There are a few ways to minimize this damage. These may help reduce the problem substantially:
  
  
  • Drying temperatures over 120F kill the moth larvae, so if washing items at home, make sure to dry in temperatures over 120F. NOTE: Since proper drying is crucial in keeping garments in good shape, have garments professionally cleaned to prevent other damage like shrinkage.
  • Moth-proofing solutions are available in dry cleaning process. Ask us next time you visit.
  • Freeze garments in self-sealing bags at 0 F for 48-72 hours before storing to kill larvae.
  • Using cedar, eucalyptus or lavender products also helps in preventing moth damage.
  • Frequent vacuuming of floors and cleaning of baseboards and walls in storage closets also helps to control the moth damage problems.